Surely it would work in Thailand and if not the hotel could assist (I thought).I couldn't guarantee being at the airport more than 4 hours before the flight - so leaving the purchase until we got to the airport was not an option.The website never allowed me to get to the baggage purchase page. Beware, if you chose to fly this airline. Thai Lion Air is a low-cost airline based in Thailand. Thai Lion Air operates from Bangkok's main airport, Don Mueang International Airport, with domestic and international scheduled flights. Gajahmada No.7 Central Jakarta 10130 Telephone Number: (+6280) 4177 8899 or (+6221) 6379 8000 Working Hours : 24 hours | Monday - Sunday; Thai Lion Airline Code. Thai Lion Air - Domestic Flights Thailand We ended up paying ~$700 USD to bring our luggage with us on our family vacation. (8.9 percent) and Lion Air's regional flight service Wings Air (4.7 percent). Thai Lion Air | Book Flights Online & Save - Alternative Airlines Quick check in and orderly on-time boarding. Thai Lion Air; Wings Air; Others Batam Aero Technic; Lion Bizjet; Lion Parcel; Lion Hotel & Plaza; . I will never fly budget airlines again - especially not Thai Lion. About us We are not just a Low Cost carrier but we are an airline that provides superior products and services. I booked a return flight to Bangkok from Perth, rather quickly, thinking that I was getting Thai Air both ways; I didn't check properly! Plane was new 737-900ER (nice and clean). Tips to Get Help Fast. They did not mention whether other Asian country issued cards were welcome or not. My Thai Lion Air Review is that the customer service outside of the plane is awful, but their premium economy product is amazing, and cheap! - See 1,635 traveler reviews, 534 candid photos, and great deals for Thai Lion Air, at Tripadvisor. Embrace flexibility. Buyer beware! How to Book 1. Efficient and good value! - Review of Thai Lion Air - Tripadvisor Domestic Flights Effective from 15 Mar 2018 onward, each passenger is allowed to check in a maximum of one (1) piece of . I have flown budget airlines before but this one takes the cake. Planes. Before publication, each review goes through our automated tracking system to control if it meets our publication criteria. we flew from Bangkok to Singapore, the worst service, starting from customer service to the plane, they have all hidden costs, when you book online, the airfare is very inexpensive, but they get you at the airport. Thai Lion Air is a Bangkok-based low-cost carrier that started operations in 2013. All your flights are now saved and displayed in a timeline. [Thai Lion] Cheap flight by Traveloka | from 590 baht + Promotion 4. Thai Lion Air's first flight was in December 2013 between Bangkok - Chiang Mai. Airline call centers, phone numbers, and customer service contacts for Australia, Singapore, Indonesia, Malaysia, Thailand, Sri Lanka, US, Kuala Lumpur, Jakarta, Bali, and more. 3. 1 review DK 27 Apr 2023 STAY AWAY !!!! Thai Lion Air Flights and Reviews (with photos) - Tripadvisor Website. How to get help fast from Lion Air? Nothing fancy, but smooth and efficient service for a low-cost carrier. Otherwise the plane itself and the journey were fine. Thai Lion Air - Apps on Google Play Please ensure that your name format is the same as entered in your booking. Lets all stop supporting this airline so that they can go out of business for good. Flight left on time and arrived as scheduled. Book addons and change flight. What kind of company doesn't accept credit card in 2019? It is always our great pleasure hearing from you. When my partner and I pushed back on this unnecessary expense and asked for more information, Mr. Rai explained each additional kilogram over the first seven cost $17. -- When we refused to pay, these customer service agents withheld our passports and threatened to bar us from boarding the flight. As there must be quite a few people facing the same problem here you go. Any tickets purchased prior to the companys January 2019 policy change are exempt from its draconian baggage rules.Like many other Thai Lion customers, my partner and I experienced terrible customer service. (PRNewsfoto/Boeing) Lion Air Group and Boeing on March 21 celebrated the very first 737 MAX 9 to be delivered. If you need further information, you can contact the Thai Lion service center below: Jakarta Call Center Lion Air Tower Jl. Contact. There were several people at the airport, ourselves included, for whom the luggage cost more than the tickets. 54 55 Reviewed May 10, 2019 via mobile Only way to book check in baggage with Lion Air Thai I'm writing about this experience because I've done a lot of research on the topic and didn't find sufficient information. View eTicket Itinerary / Receipt - Thai Lion Air ** Change flight/date via manage booking is available until 24 hours prior to flight departure time. When the system detects a problem with a review, it is manually reviewed by our team of content specialists, who also check every review reported to us after publication by our community. TL;DR: Dont fly Thai Lion. When I rang; the travel agent would not take payment by Australian credit card either - I had to take cash to the bank in town and deposit it to their account and then they would arrange the baggage allowance. The food was not eatable. more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Contact | Thai Lion Air Neither Mr. Rai not Mr. Neupane could explain their $289 calculation. Headquarters: 89/46 Vibhavadi Rangsit Road, Sananbim Sub-District, Don Mueang District, Bangkok Thailand 10210. There was so much garlic flavor added I was convinced that it was added to cover up the fact that the food was not fresh. Eventually, I rang their call centre from the hotel in Hua Hin. Thai Lion Air has a fleet of 34 Airbus's, which includes 3 Airbus A330-300s, 11 Boeing 737-800s, 17 Boeing 737-900ERs and 3 . Contact us at any of our call centers with the contact details listed below. So, we tried doing this on the website, but it was not working for us, so we figured we could just pay when we check in at the airport. Thai Lion Air exclusively provides its service in Economy. I have no problem paying for my luggage, however when I booked online, and when I checked in online, it was never clear to me that if I did not pre-pay for my luggage I would be charged TEN times as much upon arrival to the airport. Search for availabilities and book your flights on the go. Very poor service, Thai Lion Air. This was my first time using Lion Air and I will never use it again. Lion Air - Wikipedia Thai Lion Air Dhaka Office, Bangladesh | Phone, Address, Ticket Booking 5. All * fields are mandatory. Mr. Neupane did not apologize for misleading and threatening us. Our Branch Locations For Media: One problem I found is the delay of the arriving plane so it caused the delay to my flight. Last Name *. The Lion Air Group is the launch customer for the . read a lot of bad reviews about TLA and was pleasently surprised. Alternatively, you may use, We're sorry, hotels cannot be booked for more than 30 days, There are newer reviews for Thai Lion Air. About Us We are not just a Low Cost carrier but we are an airline that provides superior products and services. However, passengers are able to purchase food on board, ranging from snacks to full meals. Needless to say, my partner and I were furious with this extortion. Thai Lion Air is started flight services in the year 2013 and it is a Thailand based company. Fill in the contact and passenger information on the booking page. Be gone. Plan Your Travel Travel Information Promotions Extra Services Contact Us Sales Office Careers Call Center For further queries and to make a flight booking please call us at Thailand Thailand Thai Lion Air Call Centre (+66) 2-529-9999 Email : info@lionairthai.com Operating Hour: 07:00 - 20:00 (GMT+7) | Monday - Sunday Kathmandu Thai Lion Air Reviews | Read Customer Service Reviews of lionairthai.com This is the version of our website addressed to speakers of English in the United States. Boeing delivers the first Boeing 737-9 MAX 9. Thai LYIN' - Review of Thai Lion Air - Tripadvisor Only way to book check in baggage with - Thai Lion Air Thai Lionair Agent Portal - To Book Air Tickets, Travel Packages. We booked our flights and thought that we would only need a backpack. Thai Lion Air Reviews and Flights - Tripadvisor Plane (757-900) was new and clean. Check-in for your flight and walk straight to the gate. We asked if we could return it and they told us no. Contact Us| Thai Airways As part of their discount model, the carrier does not offer complimentary meals on their flights. Book Thai Lion Air Cheap Flight Ticket - Airpaz What a scam! We decided to just leave our luggage at a luggage hotel in the airport. 23 April 2023 How to contact Lion Air? The reviews in each sort order are displayed chronologically. Please solve Captcha. It cost an additional 600 for taxi, 200 commission for the travel agent and 35 for bank deposit fee - 835. IATA Code: SL. Make Online Addon Booking - Thai Lion Air We travel extensively but this was the worst experience, Very fine airline. Browse deals and discounts on Thai Lion Air airfares, check flight status for departure and arrival times, and book available dates for low-cost tickets for your trip. Why were they trying to charge us $450 for two checked bags??? Thai Lion Customer Service. Telephone: +88 02 5504 2000. Yang berhubungan dengan Tahi Lion AIr. Thai Lion Air Review of Premium Economy; Bangkok to Tokyo - OneStep4Ward The airline is a Lion Air, Indonesia subsidiary, and flies to 15 domestic and two international destinations. Read our, Very unethical company - Do not do business with them - Baggage Scam. The customer service is a big let down.for the fault of Thai lion I had to pay 8500+ baht.its the worst airline experience.would never again fly Thai lion air and advise my friends and colleagues never to use your service.cause of airlines inefficiency and Thai lion airs website and customer service not reachable I had to pay an astronomical amount.will never use Thai lion air again. 6. STAY AWAY !!!! [2] BUT NOW, NOT ANYMORE, they have changed the policy. If I could give 0 stars, I would. 1 reviews K Makok (Thailand) 31st January 2023. Plane (757-900) was new and clean. Thai Lion Air main bases and hubs are Bangkok Don Mueang International. User Portal - Thai Lion Air Being a low-cost carrier, Thai Lion Air provides best-in-class products and services. Thai Lion Air: Thai LYIN' - See 1,634 traveler reviews, 534 candid photos, and great deals for Thai Lion Air, at Tripadvisor. Thai Lion Air Review [2023]: Is it a reliable airline? - Pilot In my 20+ years of flying around the world, I have never encountered such poor customer service, even on budget carriers. We proudly serve you with the first brand new aircraft in Thailand, Boeing 737-900ER ,Boeing 737-800 and A330-300 fly direct from factory to Bangkok. After more angry back and forth, Mr. Neupane capitulated. Again, this was never clear at time of booking or at check in (the price differential that is) and I think it is unacceptable service. Thai Lion Mentari Co. Ltd, trading as Thai Lion Air ( Thai: ), is a Thai low-cost airline, [1] operating with Thai partners as an associate company of Lion Air of Indonesia. Check-in. View eTicket Itinerary / Receipt. 5/4-23 BKK-Chiang Mai 11/4-23 Chiang Mai-BKK arrow_forward. Comfort on board is ensured by providing all passengers with spacious legroom and leather-lined seats that recline up to 74 cm or 29 inches on its Boeing 737-900ER, and 79 cm or 31 inches on its Boeing 737-800 aircraft. 1 review DK 5 days ago STAY AWAY !!!! Quick check in and orderly on-time boarding. The connecting flight was also tee total - no good at all for anyone that likes a tipple with their flight.Everything worked out in the end but I would NEVER use that airline again. The most worn out planes I've ever tried, and without doubt the most arrogant and ignorant non serviceminded desk and cabin staff I've met. Thai Lion Air - Trip.com 5/4-23 BKK-Chiang Mai 11/4-23 Chiang Mai-BKK This is the version of our website addressed to speakers of English in the United States. Thai Lion Air: Efficient and good value! Bookings. Thai Lion Air | LinkedIn Irritating but still ok. Thai Lion Air website had a fault and I couldn't access the purchase screen, I was stuck in a loop with no explanation. Die Thai Lion Air! Food and service - Review of Thai Lion Air - Tripadvisor The day before our flight, we were informed that we could only carry on bags under 7kg and we would have to pay extra to bring more. Had tried to book pre luggage 8 hours earlier to my flight through Thai Lion website.but even after many attempts it was giving me an error booking "unable to do addon booking for this reservation".i even called thai lion air customer care multiple times but was just put on on hold for 4-5 minutes everytime.than I sent an email to Thai lion air raising my concern and even send message over facebook messenger.but received no answer.when I came to the airport for checkin i was told,i had to buy My luggage at a price of 500 baht per kg/i was traveling with family and 26kgs of baggage the amount I was told was shocking 13,000 baht!!! Seat OK, but legroom was constraining; luckily only a 1-hour flight. Thai Lion Air | World Airline News The rice was hard, the chicken was minced to bits (which makes me wonder if it was even real chicken) and the dish was cold. and then, the flight of course is tee-total and no meal and no entertainment, as expected. 1,646 reviews. 2. This is by far the worst airline company I've ever experienced. Hati-hati! The airline has a modern fleet of 37-900ER, Boeing 737-800, and A330-300 aircraft, equipped with the latest technology and comfortable seats. By then I was getting stressed - the excess baggage costs are very large compared to the pre-booked.I was given a phone number for a travel agent and told to ring them for assistance. Trip Verified | I planned to go to Singapore in early February 2023 and booked a flight from Bangkok to Singapore with Thai Lion Air 3 weeks in advance. The worst airlines. When we tried to add a checked bag online we received an error message. In short? Also, they would not accept credit card for these ridiculous charges. About this app. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Not sure why they board the plane from the front rows first, but other than that, everything fine. Enjoy Your Flight With Thai Lion Air: Explore Their Food Options Office Hours: Saturday to Friday: 9.00am-6.00pm. Manage Booking is a suite of features, which will allow you to edit and update information after making your booking Retrieve and re-print your eTicket itinerary Update your Booking Details, Contacts, Special Service Requests, APIS Refund your flights - Restrictions to this function apply. 25k baggage was 1000 TBHT if you could buy online. Thai Lion Air Online Check in - Web Flight Check-in Ive used Thai Lion several times before, and their service was pretty good back then. Customer Service In Flight Entertainment Baggage Handling Check-in Process Meals and Beverages Recommend Airline No I wait for refund More than 215 days They told me with in 45 days you have refund I call 10 time minum Send 40 email minum And still no refund So watch out when book ticket they dint refund you Carvin When my partner accused Mr. Neupane of ripping us off, he confirmed the accusation. They served bad food and would not give us a refund. Yes, we want to take your money, he said. The most worn out planes I've ever tried, and without doubt the most arrogant and ignorant non serviceminded desk and cabin staff I've met. I was told that regardless of the website working or not; I would not be able to purchase baggage unless I had a credit card issued in Thailand! Thai Lion Air - Airline Ratings We paid about $280 for a flight from Bangkok to Bali. Alternatively, you can email us at customercare@lionairgroup.com. Their first flight was on 4 December 2013 on the Bangkok to Chiang Mai route, and full services were started the next day. Thai Lionair Agent Portal - To Book Air Tickets, Travel Packages About us - Thai Lion Air They specifically will not take US, UK or Australian credit cards. Contact Us - Lion Air Oh well - a long journey but - my bad, so suck it up princess!Later, I was advised by the booking agent that Thai Lion no longer provide any baggage allowance and we must purchase our own allowance at least four hours prior to our flight from Don Mueang airport to Denpasar. Thai Lion Air - Wikipedia Address: 5th Floor, Modhumoti Plaza Concord Plot # 11, Road # 11, Block # G, Banani Dhaka 1213, Bangladesh. Choose your perfect flight. Whatsapp: (+62)811-193-80888 (chat only) You can also send your feedback or inquiry through our online form. 2.5 1,646 reviews Legroom Seat comfort In-flight entertainment (WiFi, TV, movies) Onboard Experience Customer service Value for money Cleanliness Check-in and boarding Food and beverage Airline Deals Search Thai Lion Air flights Reviews Traveler rating Excellent 0 Very Good 0 Average 0 Poor 0 This meant a taxi cab to town and back, a fee to deposit the money in the bank and a commission to the travel agent for doing it. Should you require any of our assistance, please find us at THAI office contact worldwide by simply entering your country and city. Thai Lion Air - Harga Tiket Pesawat Thai Lion Air Promo - tiket.com 00 66 2 529 9999. Had their website worked, it would have only been ~$30USD. Thai Lion Air IATA Code is SL and ICAO Code is TLM. Thai Lion Air. Thai Lion Air Reviews | Read Customer Service Reviews of lionairthai.com This system requires you to guess (and presumably overpay to be on the safe side) the exact weight of your luggage, and if you get it wrong, then you pay 300 baht per kg at the airport. Book Flight. Then - we get to Don Meuang airport - it is filthy and chaotic (don't get me started on the disgusting state of the airport toilets, with fecal matter all over the place!) Thai Lion Air is an airline based out of Thailand that specializes in low-cost flights to domestic and international destinations. But 4 days before my trip, I received an e-mail from the airlines informing me that my flight was rescheduled from Feb 1 to Feb 2. Lion Air was the launch customer for the largest variant of the Boeing 737, . ICAO Code: TLM . Thai Lion Air "Food and service" Review of Thai Lion Air Booking Reference (PNR): *. Thai Lion Air Dhaka Office. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. We flew to Bangkok with Thai Air (which was a great flight) but coming back turned out to be Thai Lion to Denpasar with a connecting flight to Perth with Batik Air. THAI World Wide Offices. Scam artist!!! The airplane will go into service with Thai Lion Air, where its added capacity will help the airline launch several international routes. Indonesia AirAsia, a unit of Malaysian budget airline AirAsia, had a 4.4 percent . We come to find out that they charge $16USD/kg for any luggage over this size. This is by far the worst airline company I've ever experienced. Not to mention the stress - took half a day to sort it out. Check if gate changes. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. Do not fly this airline, no matter what the cost is. Enter your booking reference and last name. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Fill in the flight details in the flight search box. The check-in counter staff is really nice and service very well.
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thai lion air customer service