SCAM! They are true volunteers. Read the FAQs. Then I again filled the form and waited, but the result was the same. This is totally unfair. Just make sure to not sign up for somebody else and even less for a group of people. An elderly relative signed up for the service. Find company research, competitor information, contact details & financial data for Elder Helpers, Inc. of Irvine, CA. We go over every biography to make sure that it is appropriate and background checks are done by IntelliCorp (Verisk), a very serious and reputable company that also does background checks for other large organizations. We guarantee that your donation is tax deductible, that you will get full access to the site and the contact information of our volunteers for the time of your participation, that we will keep recruiting over 10,000 new volunteers per year all throughout U.S.A., and that we will give you the phone support that you need to make the most out of Elder Helpers.We can't guarantee that volunteers will always be available when you want, they are not our employees. Can they provide enough volunteers in your area and if they don't have volunteers in your area, they should be upfront about it, and shouldn't charge you. I searched for the help on the website. Access to our Media Portal can be requested by sending an email from a professional email address to Media Room. I looked on the internet for help. We started to check everything and it turned out that this company started to steal money from my grand mum. They want 50 dollars before they give any information. That is not clear in your advertising. Avoid them! We also encourage you to spend time with the volunteers on the phone so that you can get to know each other and also to meet for the first time in a public place like a coffee shop. Dissatisfied with service (can't find anyone to help), Read full review of Elder Helpers and 2 comments, Refund on $50. This complaint was posted by a verified customer. Make Your Customer Service More Personal | SCORE I have not received the packet or even been able to place the order for it. We screen our volunteers through a phone interview and identity check. Also report wrong and disconnected numbers to us so that our community of participants can enjoy a clean and up-to-date database of volunteers. I am in need of help for my mom. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. As a family-owned company, we understand the importance of treating our clients like our own loved ones while delivering the highest level of care possible. I live with my disabled sister. Youtube On our side, we would benefit from increased donations. Once you sign up, you will receive an email with your login information. Make sure to report any volunteer who refused to help to admin@elderhelpers.org indicating the first and last name of the person as well as the city and the phone number. If so, call up the volunteer to see if your needs match with his/her availability and desire. })(); All rights reserved Campaign for Aging Research a 501(c)(3) public benefit organization, E.I.N. Once logged in, you will be able to call as many volunteers as you want to ask for their help and also receive phone support from us. How well you do at making a case for getting help with them on the phone. For over 20 years, Elders' Helpers has been dedicated to helping our clients maintain their independence by providing exceptional home health care services. Our local offices are generally open Monday - Friday from 8am to 5pm local time, and after-hours calls are routed to one of our very competent team members, so you should always hear a warm, friendly voice on the other end of the line when you call- 24 hours a day, 7 days a week. (function() { I have a short term memory and don't remember anything. Hi Steven, I've never seen them advertise anywhere to get volunteers other than their website and I wonder how many more web domains they own? Help an Elder Near You with Simple Tasks! - Idealist Unfortunately, he can't afford $17-20 an hour. This helps customers understand what they are agreeing to and what to expect from Elder Helpers. Elder Helpers: Reviews, Complaints, Customer Claims | ComplaintsBoard This was for my Mom who lives in a residential home. It is now May and they have yet to contact me for any opportunities. I read about it on Google and signed up right away. Initial Elder Helpers complaints should be directed to their team directly. Therefore, this complaint has been annulled and must not be considered where company image and its services are concerned. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You fully understand that you are donating whether you are successful in finding volunteers or get unlucky in your area. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Important note: 1 access code is valid for for 1 household of 2 elders maximum (violators are banned). Would you prefer to find an organization receiving government assistance, there are a lot of them out there. Unfortunately, no one from this company called me. Please sign up again for a new password. sing, dance, and make you laugh! po.src = 'https://apis.google.com/js/plusone.js'; Hello Joy, Also, when I did a search for their phone number, it also shows this website, www.healthyyears.org which links back to elder helpers. When the volunteer drives the elder to a doctors appointment do they go inside with them to help them find the office and stay wit them during the vis, I work for a hospital and i am looking for volunteer services for my patients. 2020. Contact - Elders' Helpers I picked two of the six volunteers using Elder helpers. The company never told me how much money to donate. www.elderberry.org is a scam. 2018 If you are looking for help outside of the United States, from the search page, select your country from the dropdown menu and use the city search. Two people called back, and one declines saying she didn't even know her name and info were being listed as she denied volunteering or applying to volunteer with this organization. We recruit our volunteers in reputable places and carefully screen all users. Excellent experience. What Is ITIL Certification? So i want to understand something, i have to pay for be a volunteer? We do not. Elderhelpers.org you are considering visiting, which is associated with Elder Helpers, is very old. We recruit a little over ten thousands new volunteers a year when there are millions of elders in need of assistance. On Sept. 9th I went to My e-mail and found a message from Elderhelpers. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, I spent good 2 weeks leaving messages for. I am registered and trained, excited about ElderHelpers and ready to start helping elder and their families at. Being raised by my grandmother and grandfather, I know that life as the years come can be difficult if the proper care and resources are not provided to the elderly. I never used their services but made a ONE TIME DONATION. How well they feel about helping once they start volunteering for you. Try a search within ten miles and see who's there! })(); All rights reserved Campaign for Aging Research a 501(c)(3) public benefit organization, E.I.N. Facebook Twitter As a tax-deductible nonprofit organization, we benefit from various support, and have the opportunity to advertise our service on the web at little or no cost, in a massive way. Better Outcome. How many volunteers are listed in the area in which you need help. They are refusing. And I'm willing to help more people", "You charge $50 a month? Hello Leelee S. How well you do at making a case for getting help with them on the phone. * ElderHelpers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. Elder Helpers Phone, Email, Address, Customer Service Contacts @wheretodapao. Yes, they do help elders for free. After that she told me that money started to disappear from her account. Thank you elders helpers! Call customer support: 734-330-2734 (USA) var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; No one has responded 24 hours later. They come from all walks of life and have created a profile for you to read in order to get to know them and make an educated decision for choosing a helper when the time is right for you to get care or companionship. HOME - Elderly Home Care Services in Singapore They did it in less the an hour. We decided that our mum needed help, so we subscribed for the website and when I . ComplaintsBoard.com is a leading complaint resolution website on the Internet. They offered a helpful training and took careful consideration when pairing me with an elder to ensure that the relationship would work from both ends. 26-2945586 - Copyright 2010-2023 elderhelpers.org, Corporate Partners and Media Professionals. Read the FAQs. Facebook Twitter Yes, what backround information and screening is there for volunteers? After this, we recommend that you set up the first meeting in a public place like a coffee shop. Yes, the service is a technology intensive, one that requires heavy investment and has heavy functioning costs. do i need to stop payment on my donation? Written by Coursera Updated on Jun 16, 2023. ElderHelpers.org - Idealist They sure took the money on my credit card real fast and now they dont want to give it back. })(); All rights reserved Campaign for Aging Research a 501(c)(3) public benefit organization, E.I.N. Background checks are done by IntelliCorp, a very serious and reputable company, leader in the risk management industry. Someone to take her out of the house once in a while, or to a dr. appointment. Our volunteers are true volunteers and do not ask for money. Now more than ever during this time of challenge the. Request cancelation by sending us a . Please sign up again for a new password. po.src = 'https://apis.google.com/js/plusone.js'; All we needed was a code to be able to contact a volunteer. No special skills needed, just good hearted people. +1 734 330 2734 Go to website elderhelpers.org Send mail help@elderhelpers.org Directions PO Box 4651 Michigan, Ann Arbor 48106 United States Complaints Contacts Elder Helpers phone number +1 734 330 2734 19 9 36% Customer Support Elder Helpers website elderhelpers.org What are Elder Helpers's email addresses? None of the phone numbers work or else when someone does answer they say that the person I am asking for does not live there. Important note: 1 access code is valid for for 1 household of 2 elders maximum (violators are banned). That's a lot of money for an elderly person who needs help badly please contact me so we can discuss this so I can get some service On 8/13/2018 I gave ElderHelpers my credit card information and started my search. Corporate Partners and Media Professionals-Questions? Maybe. I tried calling several people for help. Have a friend or family member with you and trust your instincts. Our staff is not volunteer since any business requires daily operations management. Living alongside them and meeting their needs was always a primordial task for me, one that I hope to be able to share with other in need. Where are you located? This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. The website is very amateur as well. You can reach her at help@elderhelpers.org with your questions, concerns, comments and kuddos. We do screening and background checks and our website makes it convenient for you to locate volunteers where you need them and get to know them and the help they are willing to offer. Make sure to report any volunteer who refused to help to admin@elderhelpers.org indicating the first and last name of the person as well as the city and the phone number. Don't use the website www.elderhelpers.org. We asked you a few days to find available volunteers in your area from our part, and since we couldn't find the help you need we issued a full refund of your payment. Do you like their profile picture? I am 85 years old and I am disabled. I believe that helpers should be more thoroughly vetted by ElderHelpers, and those who utilize their services should know that they do so at their own risk. Read our FAQs-We serve the world from San Diego, California. She came out and helped as requested. Instead they took out $50.00 without my consent. Overview ElderHelpers has a rating of 4.29 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. 04 We would simply pass them along to our users, thus helping our corporate partners in the acquisition of new customers. Customer care can be reached at help@elderhelpers.org and SiteJabber offers a useful Q&A section. Do you offer live-in exchange services where I can offer room and/or board in exchange for services? Mom is a low income senior that could use this to find a real helper. Our volunteers help you to gain wisdom, hear stories, fill a void, give back to the community. Our "donation" was withdrawn right away. (function() { 26-2945586 - Copyright 2010-2023 elderhelpers.org, Corporate Partners and Media Professionals. We go over every biography to make sure that it is appropriate and background checks are done by IntelliCorp (Verisk), a very serious and reputable company that also does background checks for other large organizations. 2014 Free Elder Care: Volunteers Desiring to Help the Elderly Our organization is proud to count thousands of volunteers throughout the world. ElderHelpers.org customer care did everything in their power to resolve this complaint. var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); When they don't get it, they show little patience. We are a legitimate organization, we sent you information to your account to complete the intake process, In case you're not able to find an available volunteers in your area we can issue a full refund of your last payment, you can also cancel the monthly contribution at any time by sending us an email at help@elderhelpers.org var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); Suite 106Holland, MI 49423 (616) 401-9140 Employment Application Program Referral Form Contact Form "*" indicates required fields Name*Nombre Email Address*El Correo Electrnico Phone Number*Nmero de . 22 Better Care Plan. If you are 55 or older, or are looking to find help for someone in that age group, you are eligible to use this service! Elder helpers is a scam. I have seen it come out of my account 2x and have still never used any services because I was never outreached. I am hesitant to volunteer for them as they are not BBB accredited. I want a refund of my $50., i have tried several times to contact them about the money but they NEVER call me back. Volunteers register to offer their services based on their true desire to help elders. 177 Reviews of Elderhelpers.org - Sitejabber I have read everything and I am ready to join, how do I get started? Click here to get started. Elder Helpers You charge $50 a month? ElderHelpers has a rating of 4.29 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. One even said she had signed up three years ago but no one had even contacted her before. I paid a one time 10 dollar donation as I filled out a volunteer form for ElderHelpers back in November. They seem to be relying on a workforce that they have no control over. I am puzzled by the two names for this organization. Please, share this info and post comments about this company. This program is the Grace that many in old years and disability need. Yes, they do help elders for free. You can send us an email at help@elderhelpers.org for further information. The brick and mortar location from where the Elder Helpers program is run is located in San Diego, California. I thought this service was a lifesaverWRONG! We are not supported by any government money. Some don't return calls others said they would help and then never showed up or returned calls. sing, dance, and make you laugh! it said it was free do you ever waive the fees? Corporate Partners and Media Professionals-Questions? People joining our community are asked to be patient, nice to our volunteers, and to report wrong and disconnected phone numbers to us, which is the only way that we can keep a database clean and up-to-date. I want my money back! We do not force anyone to join our community. It is also against the rules of the program to have any money exchange. I was hit by a car in January and couldn't do much in my apt for several months so things really got messy here but this Angel of a person came and rescued me. If you are a disabled elder, then this can still be an okay fit for you. Elder Helpers A discount for assisted living and professional caregiving services would . Our organization is proud to count thousands of volunteers throughout the world. If you are located in the U.S. use the search by zip code option, and look for someone close to the location where help is needed. It's been purposed in my heart to give back to the community through volunteering! They need to raise it to an A. Elder Helpers: volunteer companions and caregivers are ready to help. I just joined elderhelpers, and now i am feeling like i should have read these reviews first is this a legitimate organization or not? Don't you have our registration? (function() { if anyone has experience or knowledge of it, please let me know at rodbert@tampabay.rr.com. Elderhelpers.org has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. I will be more careful in the future. Once logged in, you will be able to see volunteers' contact phone numbers to call them. Enjoy unrestricted access to this site and contact elder helpers volunteers within the security and convenience of our service. It would be an honor to assist in any way that I may using the life-long knowledge and expertise I have acquired in order to meet the needs of those whom may not be able to help themselves as much as they used to. Read our FAQs-We serve the world from San Diego, California. Use the drop down menu on the search page to select the country in which you are seeking assistance. Why are there just a few volunteers available and why doesn't Elderhelpers recognize me. Very successful users can get hundreds of hours of help per year for small monthly contribution. This will surely increase the credibility of your complaint. Elder Helpers We keep our minimum required donation extremely low so that everyone can use our service. We switched to a third party meeting the best industry standards to offer tax deductible donation receipts, easy cancellation, and increased security. Make sure to provide them with the email address that you used to sign up so that they can login their hours and claim their rewards. on safety and convenience. Because we are not recipients of any private or public grants, everyone chip in a small amount, that is tax-deductible. We do not offer refunds anymore. Therefore, I filled the forms and waited for the phone call. Fee for application for a ramp, No one called me back after I filled the form, Don't pay them and ask about everything in advance, Read full review of Elder Helpers and 3 comments. We ask for a $49.99 monthly contribution from you so that we can keep helping the community. 08 We believe that compassion at its finest is free. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Elder Helpers, Connect with Elder Helpers via Facebook at. This sounded like it would solve my problems. I need help with some limited housekeeping in my small one bedroom apartment, small amounts of food shopping ( I order food online but don't always get everything I need, and weekly laundry and. Use the drop down menu on the search page to select the country in which you are seeking assistance. Please help me! Some don't even offer driving services! Yes, our volunteers get gift cards and goodies. [protected]. Our volunteers sign up as Elder Helpers to help the elderly, to find a special connection with an elder. Eldercare.org may be using fraudulently our list of screened and trained volunteers, thank you for warning us we will investigate. They have no staff so thats why they can charge only $49 a month but they might not have enough volunteers from what some of the ads on here suggest. Our service is not designed for people with disabilities. If they won't reverse the charge i will go to Better Business Bureau the local television station and dispute the charge on the credit card. What can be expected in terms of volunteer help?/How many hours of help can I get? Join Our NATIONWIDE Community Of Elders Now! This is a complete waste of $50.00 a month that I do not have to waste. Thank you. New York, NY. Don't give them your money. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. without further trouble. We found the website and registered her. And if you had to have someone come to your house a few hours a day, that would cost you way more than $49 a month. This could be an indication of a very positive reputation. I would be happy to revisit this and write a review once I am able to move forward. The complaint has been investigated and resolved to the customer's satisfaction. Elder Helpers Customer Support: Very High Quality, Click here to get notifications about new complaints of Elder Helpers. I use to visit this lady named Pearl with my dog every Sunday for few hours whatching some classic movie ( her tv was always on that channel) actually i was watching, she was blind, but just seeing her so happy and content patting my dog belly for hours was such a fulfillment. Then I see are recurring charge on my credit card. Elder Helpers - Don't pay them and ask about everything in advance Elder Helpers: volunteer companions and caregivers are ready to help. He said I may have to come to the bank close out my account and open a new one. What started out as a most promising experience turned out to be very disappointing in the end. but that was before my heart attack in sept. 2012. that increased the # of doctors and must have injured my legs because they hurt a lot even for short rides. Once logged in, you will be able to see volunteers contact phone numbers to call them. . I signed in to Eldercare.org but the volunteers were listed under Elder helpers. Read our FAQs-We serve the world from San Diego, California. ), help out with making phone calls, writing letters and reading, help with cleaning and help with cooking. How successful we are in recruiting new volunteers in this area overtime. Featured review. You can simply print a few flyers that you can download on our website and hand it to them. You do not expect professional service and have the right level of expectation. Over the past year I have work alongside a legal environment which advocates for the needs of the elderly in order to prevent abuse, neglect, and loss of life. but when you get a little desperate you do stuped things. 12 01 However, if you are not of elder age, we ask that you seek specialized services elsewhere. Please post your ideas and comments. Request cancelation by sending us a simple email to help@elderhelpers.org. Freeze your bank card, credit cards and get Life Lock. There is a link to self-cancel on each email. Elderhelpers.org regularly updates its policies to reflect changes in laws, regulations. I can't wait to put all of my heart and soul into this volunteer program and I'm also extremely happy to start helping out in any way that I can. All attempts to contact the complaint author have failed. Read our FAQs-We serve the world from San Diego, California. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Elder Helpers Customer Service. Facebook Twitter I tried to find your business on Better Business Bureau USA San Diego Ca, but no listing. Corporate Partners and Media Professionals, We recruit, screen, and train volunteers for senior care, You register for you as an elder or for a senior you help, You connect easily with safe volunteers by phone. 1. I finally demanded a refund and they would not give it to me until I threatened to report them to the Better Business Bureau, and then deducted a prorated monthly fee for doing absolutely nothing but putting up a volunteer list of people who don't want to volunteer. They have not answered my phone messages. Reviewers satisfied with ElderHelpers most frequently mention great organization. 2017 It was late at night and I signed up for Elder Helpers for $50 a month fee to be taken out of my checking account. No: We only work with elders and direct relatives. Gain trust and grow your business with customer reviews. Reviewers satisfied with ElderHelpers most frequently mention great organization.
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