Weve probably been to 20+ all inclusive resorts over the years and this one compares favourably. Los Ayala Lots of places to find privacy. Special requests can't be guaranteed and may incur additional charges. We would like to offer you our sincerest apologies for the inconvenience presented during the past Hurricane. I will say, check in was a bit frustrating and took 2 hours at which point the sales pitch comes in to join the preferred club. Website: https://www.dreamsresorts.com/en_us/resorts/mexico/bahia-mita.html. Dreams Bahia Surf & Spa also offers many great activities for kids including a pool and supervised day and event activities at the Teens Club and the Explorers Club hangout (operated by Red Cross Certified staff). Theres something for everyone at Dreams Bahia Mita including: Along with accommodations for couples and couples with children, Dreams Bahia Surf & Spa is also ideal for anyone planning a romantic getaway, a wedding, a honeymoon, or an anniversary. Map updates are paused. Cleanliness measures at Dreams Bahia Mita Surf & Spa - All Inclusive include on-site COVID-19 testing, mask requirements for guests, enhanced cleaning, and contactless check-in / check-out. Staff was great! If you have kids definitely look at different resorts. more. We also offer exceptional honeymoon and anniversary packages complete with special perks. The resort offers a buffet or American breakfast. The staff were very nice and spoke english when needed. We had an upgraded room facing the pool and it was hard to find quiet. Talking about our delicious dishes and refreshing drinks, we are more than happy to know our team of Chefs was able to please your palate and cravings at all time. Good for families (Dream side) or adults (Secrets side). Dining Drinks - secretsbahiamita Enjoy late-night bites at World Cafe, stay in and order room service, or sip your favorite cocktail or our signature drinks at one of our six bars. AND I AM STILL WAITING for someone from reservations/customer care to respond back after 7 emails/over 10 phone calls.Their joke security told us we can't take our kids to the beach; said it's not allowed! Enhanced food service safety measures are in place. I would come back, but would consider other options. Dreams Bahia Mita Surf & Spa Resort - All Inclusive Very disappointing. Dear Thanh, Likewise, we would like to thank you for pointing out the cleanliness of our facilities and the attentive service from our staff. Sincerely Daniela Hurtado, e-Concierge. Buffet food was incredible, staff and service super attentive, definitely will go back to that resort. All rights reserved. At the end of the storm, and when the weather conditions were safe, guests were transported back to Secrets Baha Mita Surf & Spa Resort. CST #2063530-50, To finish creating your account, please click the link we just sent to. 3rd day down to one elevator again and they closed off the stairs half day because they were "wet" so waited 30-45 minutes minimum each time. Transportation, MICE Food and staff were fabulous. Ask irenew572 about DREAMS BAHIA MITA SURF & SPA RESORT, Ask Martyna K about DREAMS BAHIA MITA SURF & SPA RESORT, Ask Darin S about DREAMS BAHIA MITA SURF & SPA RESORT, Ask kylak812 about DREAMS BAHIA MITA SURF & SPA RESORT, Large impressive resort, great food, disappointing beach, Ask Bro F about DREAMS BAHIA MITA SURF & SPA RESORT, Ask marjorieh965 about DREAMS BAHIA MITA SURF & SPA RESORT, We compared the lowest prices from 9 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 5 websites, Family Selection at Grand Palladium Vallarta Resort & Spa. Zoom in to see updated info. Side note: Having some understanding of Spanish is definitely helpful to navigate the resort. Dear Apuzo, Greetings, thank you for evaluating your recent stay. We remain at your disposal for any additional comments at econcierge.sebmi@secretsresorts.com. Pevonia Spa is the property's spa and services include couples treatments and massages. They both put a smile on our faces and made us laugh throughout the hibachi dinner show. Tell us! However, the bathroom was clean and had a wonderful smell. Then she said, "Are you ready? 5, 63762 Buceras, Nay., Mexico. It was beautiful. Everything is included with your Unlimited-Luxury experience. Barefoot bar with access to main pools at Dreams Bahia Mita and offers games and snacks, Offering grilled specialties throughout the day Dress code: Casual, Offering premium coffee, gelato and snacks as well as late night snacks Dress code: Casual (Adult Only), Offering authentic and traditional Mexican cuisine Dress code: Casual; Casual Elegance for dinner, Offering Pan-Asian cuisine and hibachi tables Dress code: Casual; Casual Elegance for dinner (Adult Only) Teppanyaki tables are for adults and children 12+, Offering gourmet Italian options in an adults-only setting. Why does it needs to go so deep in the back? Casual 11:00 a.m. - 6:00 p.m Additional Information: Available at Dreams Bahia Mita Barracuda Beach Bar Beach bar with light food options Casual 10:00 a.m. - 6:00 p.m. Additional Information: Available September 2022 Bluewater Grill Beach Club Dreams Bahia Mita Surf & Spa Resort is located in the Riviera Nayarit on Banderas Bay. :-), Dear shaunarb101,Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Bahia Mita Surf & Spa Resort.We are thrilled to read that your experience was a most wonderful one, we strive to deliver the most memorable experience to our valued guests and are thrilled to know that this was reflected in your visit. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Please receive again our apologies, this is not the kind of stay we proud ourselves on. We hope you can provide us the chance of a next visit to improve your opinion about the resort. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. We really enjoyed Dreams Bahia Mita! Address Carretera Cruz de Huanacaxtle - Punta de Mita No. We are happy to know you had a great time with us and that you enjoyed your vacation.We are pleased to read your recommendation about our Resort. Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation. A couple good bands, especially one playing 80s music on Thursday night.Beach is disappointing. My Honest Review of the Dreams Bahia Mita - (2023) Connecting or adjoining rooms can be requested, but all rooms are subject to availability. It might have tried to tickle my butt cheeks. Himitsu was my favorite Resturant, ate there most of my dinners there. At Dreams Bahia Mita Surf & Spa - All Inclusive, you can spend time at the beach sipping drinks, plus you'll be 1.2 mi (2 km) from Bay of Banderas. This property is located in Punta de Mita, a short 7-minute walk from Destiladeras Beach and also 12 minutes on foot from Punta de Mita Sea Pool. Resort is not close to anything, so you spend all your time at the resort. Rates not Not valid during High Season. Take a deep breath. Other amenities at this all-inclusive property include free WiFi in public areas, a conference center, and a business center. The resort is beautiful and the restaurans are really good!! Getting in for a table was easy, no wait and no problem getting a reservation at the Japanese restaurant. Hola! RUN- DONT GO HERE. Discover the rejuvenation tranquility of our cenote-inspired Dreams Spa by Pevonia. Families of children under 12 only have access to the buffet and a few cafe style restaurants. Dear Stephanie,Greetings, we are deeply sorry to read we didnt meet your expectations during your recent stay. This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert) and COVID-19 Guidelines (CDC). It was a pleasure to be your host.Thank you for your kind words about our chef, be certain we will share your review with him and hell be delighted to hear your comments.We look forward to seeing you soon.Sincerely Daniela Hurtado, e-Concierge. All this, together with the numerous daily activities offered both at the resort and nearby, creates a picture-perfect tropical paradise. Food is decent, but menu never changes. Secrets & Dreams Bahia Mita Still spent much time walking it. Punta De Mita Km 2, Litibu, 63734 Sayulita Sayulita Km 2, Desarrollo Costa Banderas Km 8. I meet another guest with large party and they did same to them. la carte French fare in a romantic and elegant atmosphere. Bathrooms offer hair dryers, free toiletries, bathrobes, and toothbrushes and toothpaste. I remain attentive to your needs in case of further comments. 5 The St. Regis Punta Mita Resort, Carretera Punta De Mita Sayulita Km 2 Sayulita Km 2, Carr. Review tags are currently only available for English language reviews. Thank you for allowing us to be your host in the beautiful Banderas Bay, we are glad to learn you enjoy a relaxing vacation with us and had an overall great experience. The closest major airport to Dreams Bahia Mita Surf & Spa - All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. The deadbolt in our room did not work for the 5 nights. Information missing or incorrect? Address Carretera Cruz De Huanacaxtle Nayarit, Mexico, 63762 Phone Buceras Please feel confident to reach us prior to your next visit to socialmedia.sebmi@secretsresorts.com if you need anything, it will be a pleasure to assist you!Best regards,Jennifer SalcedoSocial Media Coordinator & e-Concierge. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Service was inconsistent throughout which may be due to half of staff (reported by the staff) transitioning from a different resort with years of experience and the other staff who were brand new to the resort life. This website is not intended to confuse or stir/divert customers somewhere else. Entertainment was great! The kids club did a fantastic job with our grandkids. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Punta de Mita Nayarit Mexico. Barefoot Grill Light Lunch Restaurant Light lunch in casual and relaxed outdoor setting. We wish we could have accommodated all our guests in a room, but unfortunately, this wasnt possible due to the Secrets & Dreams Vallarta Bay's high occupancy.Agencies will give the proper following up on your comments. Air availability is control by airlines. More, Copyright 2019 - Riviera Nayarit Visitors & Convention Bureau, Rooftop Pool & Private Beach for Preferred Club Guests, 7 Unique Dining Facilities featuring International Cuisine. We did not have a single bad meal. While the facility itself is beautiful, the staff was not helpful or knowledgeable nor particularly friendly. Serving up Mediterranean food, they really nail the dishes here. At one point, the staff reported the resort is still under construction and was supposed to send out notices to guests who booked that they are not ready to open yet, but they have the option of a refund/reschedule. Dear Gabriela, The front desk is open 24 hours a day. New modern decor makes this place look amazing and inviting. Cleaning staff were always pleasant amd accommodating.The not so good: place is huge, long walks between destinations. to know more details about your stay. The resort was big and beautiful. Other standard amenities include free minibar items, espresso makers, and ceiling fans. The dual property of Secrets Bahia Mita Surf & Spa Resort and Dreams Bahia Mita Surf & Spa Resort opened on August 1, 2021, in Punta de Mita on the western shore of Mexico in Nayarit State, about a 45-minute drive from Puerto Vallarta airport. Just get in touch! MOST of the employees do not speak any English at all and dont even try to understand you. Where to Stay dreamsbahiamita there just wasn't enough access to all floors, it required a lot of walking to get around. We all look forward to having the opportunity to better serve you during your next visit to Mexico just as you deserve it.Sincerely,Jennifer SalcedoSocial Media Coordinator & e-Concierge. Yes, some guestrooms at this all-inclusive property offer either a deck or a deck where guests can enjoy ocean or garden views. This is way overpriced for what you get. Already figuring my next trip back. Thank you very much for posting your feedback, particularly regarding the kindness of the staff. Nothing I ate truly tasted out of this world. Area Location:The setting for Dreams Bahia Mita Surf & Spa is breathtaking. Dear guest.We are happy to know you had a great time with us and that you enjoyed your stay. This may be good for families with toddlers, but if you have children between 5-11 who know how to dine in a restaurant, your food choices a very limited. Some of them are specialty restaurants, which is the reason why the menu does not change. You're in tear because it went in so deep. Our goal would always be to make our guests feel at home. We wont be returning or recommending this place. I will personally follow up and make sure that the following training sessions for our staff are focused on your comments in order to prevent the said situations from happening again to our future guests.We truly regret that we failed your expectations. You are also limited to a few pools whereas adults have access to much more. Overall, I would return! The spa was wonderful. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Sadly, if you have kids and actually want to spend time with them. Based on Double Occupancy during Shoulder Season. After check in everything was perfect, the resort was clean, food was good, and staff was friendly. Families of children under 12 only have access to the buffet and a few cafe style restaurants. Maps & Guides Certain requests may come with additional charges. Very disappointing. Room are nice, not huge, but well appointed and good service/cleaning daily.The good: food is very good. Dreams Bahia Mita Surf & Spa in Riviera Nayarit is a family-friendly all-inclusive resort hotel with luxurious accommodations for couples and couples with children.. As a member of AM Resorts, this hotel also features enhanced safety and hygiene protocols through CleanComplete Verification.. The Secrets brand does pack a punch, so that alone should give you some solace. Our room was fantastic, with an amazing view. It is a romantic hotel, in this place you are able to share quality time with your couple. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). All and all, I am not sure if I would come back here. Please contact us at info.sebmi@secretsresorts.com to help resolve any specific detail related to this situation and accept our most sincere apologies. Once again, we appreciate your kind comments on our resort and look forward to welcoming you back in a not too distant future.Best regards,Jennifer SalcedoSocial Media Coordinator & e-Concierge. Literally, probably took about 10 secs and not 3. We recommend that you go to eat just before sunset, so you can take in the beautiful views as you dine. Dreams Bahia Mita Wedding Information Plus, many exciting activities for kids including Explorers Club, Core Zone Teens Club, and a pool with a Pirate Ship! The first time the workers denied that they opened the door but it was a lie as the door alarm went off. Best regards. Thank you for your kind comments to our staff and the Resort! Dreams Bahia Mita Surf & Spa Resort on Instagram: " Enjoy our Greetings, we are deeply concerned by your comments as this is for sure not the type of experience or service we offer at the Resort. Rooftop pool was not yet open. Dreams Bahia Mita Surf & Spa - All Inclusive Punta de Mita. I mean like three dinning choices for dinner. Pools close so early, 6 and 8pm! Every dining experience was wonderful. Our on-site wedding coordinator can help you plan a casual gazebo wedding and reception on a private beach or classical nuptials with an elegant ballroom reception. This property welcomes pets for USD 65 per pet, per day, Up to 1 per room (20 lbs is the maximum weight per pet). Executive committee personnel, operations committee personnel, as well as operational staff members were always found in these hotels to attend to the guests needs. Charges for extra guests may apply and vary depending on the property's policy. We look forward to seeing you soon.Have a great day!Sincerely Daniela Hurtado, e-Concierge. Dear Vinh, I already informed our department heads and all issues be reviewed; however, explanations after the facts are unacceptable and our main concern at this point is that you did not receive the service you deserve and have every right to expect from our resort.We are sad to know that these issues dampened your perception about our resort. Thank you for your patience and comprehension, hopefully, in the future, we will be able to welcome you again and pamper you with our Unlimited-Luxury inclusions. Dreams Bahia Mita - Unlimited Vacation Club As mentioned in your review, this natural and unfortunate emergency didnt allow us to cater to your needs properly. Dreams Bahia Mita Surf & Spa 11.5 Front desk staff will greet guests on arrival. They act like we are a burden to them, when people like me spend a lot of money to go enjoy a vacation while helping their economy. Dining Drinks - dreamsbahiamita The worst part of this trip was we had workers enter our room THREE times with the DND on our door. Guests can enjoy world class amenities including 24hr concierge and room service. be certain we will share your review with them and theyll be delighted to hear your comments. The security, well-being, and safety of guests are always, and remain, the highest priority in all emergency situations. We are pleased to read your recommendation about our Resort. Food was subpar. I love that, but that's it. You can enjoy unlimited access to all our dining and beverage options including: Over the years Secrets Resorts & Spas have been honored to receive a significant number of prestigious travel awards by TripAdvisor, Conde Nast Traveler Readers Choice, and AAA 4-Diamond awards. Dreams & Secrets Bahia Mita | Full Resort Overview - YouTube Sincerely. EVERYTHING they advertise is a LIE! These fees and deposits will be charged at check-in, check-out, or the time of service. Note: First time on the Pacific side of Mexico. The concierge Luis told us, after we complained about all the problems and no access to anything, that his concierge manager said they would refund preferred club rates. Dreams Bahia Mita Surf & Spa - All Inclusive The swim out pool is like a pond. But their 3 secs went like this. Yes, valet parking and self parking are offered for free at the all-inclusive property. Fees and deposits might not include tax and are subject to change. They looked forward everyday going there. Mostly frustrated that we got lied to in advance so we wouldnt cancel our reservations.They offer this taxi service that was there to rob people. Thank you for sharing your rate with us! All our facilities were designed to please our guests. Everything is super tasty and the views in this rooftop location are something special. Hola! Carretera Cruz de Huanacaxtle Not a member? Where to start? Last year we stayed here and loved it. We had the best butler ever: Humberto! This property advises that enhanced cleaning and guest safety measures are currently in place. 5 outdoor swimming pools are on site, and the property also has a waterslide and a fitness center. With free-flow access and a total of eleven dining venues your culinary options are endless. Lobster Paradise Punta de Mita 511 reviews Av. Barefoot Grill: it took over 45 minutes to get 4 hot dogs, very unorganized staff, order tickets flew around and got out of order, Food and Beverage Manager should spend more time at this restaurant training and be more diligent with the staff. Thanks Isaias !! The only downside were the elevator logistics. Dreams Bahia Mita brings the best of coastal Mexico together with pristine sand beaches, amazing mountaintop views, and chic accommodations. Free valet parking is available if you drive. 19 Desarrollo Turstico Punta Mita, Carr. Terrible customer services. We are looking forward to welcoming you home again! Dont know why they insist on constant loud music at these resorts. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url I told her its included in preferred, on my confirmation & their website, she said "then go get a voucher if they will give you one, its not included, you cant even use the spa like sauna without buying a service. Preferred club was to have a lounge which was NOT EVEN OPEN YET, but they still charged us for preferred amenities! The only downside were the elevator logistics. I requested to be near family members when I booked 6 months ago and they put me on opposite side of hotel and refused to change unless I went into a lower valued room. No customer service skills whatsoever.Preferred club lounge- When questioned, they say take your kids to kids center, we will allow you to use adults side secrets lounge & rooftop pool. He brought me Starbucks one morning along with flowers. We are happy to know you had a great time with us and that you enjoyed your stay. She greater you with a smile daily. It was our pleasure to host you.All of us look forward to welcoming you again!Sunny Regards from Riviera Nayarit!Jennifer SalcedoSocial Media Coordinator & e-Concierge, My husband and I had a wonderful 4 day escape to this brand new resort!We used Am Star airport transfer which was recommended by the resort and it was efficient and easy. Contact the property using the phone number on your booking confirmation. The oceanfront, Dreams Bahia Mita in the exclusive area of Nayarit near Punta Mita is situated on the golden sand beaches of the Banderas Bay, in front of "Islas Marietas" where you can see the famous beach of love. " 09/25/2022 Bamboo #43 of 73 Restaurants in Punta de Mita 19 reviews Carretera Punta de Mita Km. Thank you for your feedback, we will continue working to improve our future guests stays and always mainatin our high-quality services. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Bed was very comfortable. I travel frequently, work remotely and try to take some time out for myself. Dining & Drinks | Dreams Bahia Mita Surf & Spa Resort Overall the resort was very nice. I meet another guest with large party and they did same to them. There are 6 meeting rooms available. They were accommodating and flexible. Airport (PVR): 43-min drive, 19.3 mi/31.1 km. #39 of 73 Restaurants in Punta de Mita 25 reviews Carretera Punta de Mita Km. Rest assure all aspects you have raised to our attention are being taken very seriously, and we are following up on this case closely with the Unlimited Vacation Club management.If this stay was marred by these irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments.
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